General Training Reading: Workplace u0026 Social English Quiz

Test your General Training Reading skills with these practice questions focused on understanding workplace memos, policies, and public notices. Enhance your ability to interpret real-life documents commonly found in workplace and social settings.

  1. Interpreting Office Policies

    If a workplace memo states that lunch breaks must not exceed 45 minutes, what is the maximum length of an allowed break?

    1. 1 hour
    2. 45 minutes
    3. 30 minutes
    4. 50 minutes

    Explanation: The memo clearly specifies that breaks must not exceed 45 minutes, so the maximum is exactly 45 minutes. 30 minutes is under the limit but is not the maximum. 50 minutes and 1 hour both exceed the stated maximum and would not be allowed according to the policy.

  2. Understanding Public Notices

    A public notice reads: 'The library will be closed on all public holidays.' Which day would the library least likely be open?

    1. Thursday
    2. Monday
    3. New Year's Day
    4. Tuesday

    Explanation: New Year's Day is typically a public holiday, so the library would be closed. Monday, Tuesday, and Thursday are all regular weekdays and, unless they coincide with a public holiday, the library will likely be open. Only the holiday itself is directly mentioned as an exception.

  3. Workplace Communication

    A company memo asks all employees to submit expense reports by Friday noon. When should an employee ideally complete their submission?

    1. Monday afternoon
    2. Saturday morning
    3. Friday evening
    4. Before Friday 12 PM

    Explanation: The instruction is clear that reports are due by Friday noon, so submissions should be made before 12 PM on Friday. Friday evening, Saturday morning, and Monday afternoon are all after the specified deadline and would be considered late.

  4. Identifying Key Information

    A notice on a break room wall says, 'Please keep this area clean and place all waste in the bins provided.' What is the primary message?

    1. Organize the chairs
    2. Bring your own lunch
    3. Maintain cleanliness
    4. Avoid using the room

    Explanation: The main message is to maintain the area’s cleanliness by using bins for waste. Bringing your own lunch or organizing chairs is not mentioned, and avoiding the room is not implied—only keeping it clean is requested.

  5. Recognizing Warnings

    In a workplace policy emailed to staff, it says, 'Unauthorized access to server rooms is strictly prohibited.' What does this indicate?

    1. Anyone can enter anytime
    2. No one needs to use server rooms
    3. Server rooms are always open
    4. Employees need permission to enter

    Explanation: The use of 'unauthorized' means only those with permission may enter. 'Anyone can enter anytime' and 'server rooms are always open' contradict the warning, and saying 'no one needs to use server rooms' is unrelated.

  6. Following Instructions

    A memo reads, 'All staff must attend the health and safety meeting at 9:00 AM sharp.' What should employees do if they cannot attend?

    1. Inform their supervisor
    2. Ignore the memo
    3. Arrive late
    4. Skip the meeting

    Explanation: If someone cannot attend a mandatory event, it's best practice to inform their supervisor. Ignoring the memo, arriving late, or skipping the meeting would go against the given instruction and may result in consequences.

  7. Interpreting Social Notices

    A community center notice says, 'Yoga classes are held weekly on Wednesdays at 7:00 PM.' When should participants arrive?

    1. Mondays at 7:00 PM
    2. Wednesdays at 7:00 PM
    3. Wednesdays at noon
    4. Every day at 7:00 PM

    Explanation: The notice states the classes are on Wednesdays at 7:00 PM, so that's when participants should arrive. The other options mention either the wrong day, the wrong time, or too frequently.

  8. Understanding Policy Updates

    If a memo says, 'Effective immediately, remote work requests must be approved by department heads,' who can approve such requests?

    1. Visitors
    2. Receptionist
    3. Department heads
    4. Any employee

    Explanation: The memo specifies that department heads must approve remote work requests. Receptionists, other employees, and visitors are not mentioned and would not have the authority, according to the policy.

  9. Understanding Contact Instructions

    A public notice says, 'For lost property, please contact the front desk during office hours.' Who should you speak with if you lose an item?

    1. Front desk staff
    2. Security guard
    3. Janitor
    4. Manager

    Explanation: The notice directs people to the front desk staff for lost property. Janitors, security guards, and managers are not mentioned as contacts for this purpose, and approaching them may not result in the right assistance.

  10. Distinguishing Between Options

    A workplace lunch memo states, 'Choose from vegetarian, chicken, or fish meals for Friday’s event.' Which meal is not offered?

    1. Vegetarian
    2. Fish
    3. Chicken
    4. Beef

    Explanation: Vegetarian, chicken, and fish are specifically listed as meal options. Beef is not mentioned and therefore is not available. The other three listed are correct choices.

  11. Clarifying Event Details

    If a notice says, 'The office will close early at 3 PM this Friday due to maintenance,' when will the office close on that day?

    1. 3 PM
    2. 5 PM
    3. Noon
    4. 8 AM

    Explanation: The notice specifies a 3 PM closure for maintenance reasons, so the office will close at that time. 5 PM is more typical but not stated here, while 8 AM and noon are not mentioned in the notice.

  12. Reading for Consequence

    According to a workplace memo: 'Late arrivals must report to HR before starting work.' What happens if someone is late?

    1. They must visit HR
    2. They must call a colleague
    3. They should leave the building
    4. They can start work immediately

    Explanation: Late arrivals are instructed to report to HR before working. Starting immediately or calling a colleague does not meet the stated procedure, and leaving the building is not required.

  13. Identifying Exceptions

    A staff notice reads: 'Parking is reserved for employees only, except on weekends.' Who may park during weekends?

    1. Only managers
    2. Delivery drivers only
    3. Anyone
    4. Only employees

    Explanation: The exception allows for anyone to park on weekends, not just employees. The other options restrict parking more than the notice states and do not fully address the exception.

  14. Responding to Schedule Changes

    A memo informs staff: 'The team meeting scheduled for Thursday is postponed until further notice.' What should staff expect?

    1. No meeting on Thursday
    2. Attend as usual on Thursday
    3. Meeting is canceled forever
    4. Meeting will be weekly

    Explanation: Postponed until further notice means the meeting is not happening as planned on Thursday. It does not mean the meeting is weekly or canceled forever. Attending as usual would disregard the new instructions.

  15. Understanding Required Actions

    A workplace notice says, 'Complete the online compliance training by the end of this month.' What is required of the employees?

    1. Start training next year
    2. Finish training before month ends
    3. Attend an in-person seminar
    4. Ask for exemption

    Explanation: The notice specifically requires employees to finish the online training by the month's end. Starting next year, asking for exemption, and attending a seminar are not mentioned or required actions.

  16. Following Emergency Procedures

    A public notice in a building states, 'In case of fire, use stairs only; do not use elevators.' What should a person do during a fire?

    1. Wait for elevator
    2. Call a friend
    3. Return to their office
    4. Use stairs to exit

    Explanation: The notice gives a clear instruction to use the stairs in a fire. Waiting for an elevator is unsafe and not advised, returning to their office is dangerous, and calling a friend does not help evacuate safely.